The M Point of View » Video

Health and Beauty for the New Year

M Social Media Team — Wed, 19 Jan 2011 01:42:20 +0000

We know many of you out there made resolutions for this New Year to feel and look better. When it comes to health and beauty, Spa Mio at M Resort has everything you need and more to help you keep those resolutions. Join us here for one of our signature treatments like the Relaxation Massage or Essential Facial and here's Assistant Spa Manager Kate Wind to tell you about some of the great new retail products you can take home:

“The Frontlines” Housekeeping

M Social Media Team — Thu, 18 Nov 2010 20:56:02 +0000

It's time for our second edition of "The Frontlines" - a behind-the-scenes video series where we, the social media team, experience firsthand what it takes to work the frontlines here at M Resort. In our last video, we took you behind the scenes of gift day at the iMagine Rewards center. This time we're headed across the property and up the tower with Maria as we become housekeepers for the day cleaning guest rooms.

Housekeeping is an incredibly challenging job; you have to work quickly and efficiently to get rooms cleaned in time but you also have to uphold strict service and cleanliness standards. Possessing enormous attention to detail and the ability to meet some serious deadlines takes a special kind of person.

Let’s just say we won't be quitting our day jobs anytime soon and we're awfully thankful to have Maria and the rest of the housekeeping team keeping the guest rooms here at M clean and comfy. We hope you enjoy the video.

"The Frontlines" Charity Gift Day

M Social Media Team — Thu, 07 Oct 2010 22:38:59 +0000

The social media team decided that you might like to get an insider's look at some "frontline" jobs here at M Resort. Every department here at at the property has frontline team members directly interacting with guests, more than 1,300 team members in total hold these positions. Behind the scenes or on the frontline, we’re all responsible for providing the utmost in guest satisfaction and work hard at it every day. As the social media team, we’re jumping in and experiencing some of these jobs not only to find out for ourselves how things work, but also to give you a look too.

We recently worked the frontlines in our Casino Marketing department during one of our gift days. From setting up the gift day satellite computers to unloading and actually distributing the t-shirts to our guests – we did it all!

Here's a look at us working the Sept. 15 gift day benefitting Susan G. Komen. As we mentioned in an earlier post, every Wednesday this past September was a charity gift day. For each gift coupon redeemed and/or earned through play, M Resort donated $1 to Shade Tree, Hope Link, Susan G. Komen for the Cure, the Children's Heart Foundation and the American Red Cross .