Four Years. Four Stars. No Resort Fees.

Resort fees. It’s a highly talked about topic in the hospitality industry and one that has guests deeply polarized. After all, typical resort fees can range anywhere from $4.50 per day to $25.00 per day depending upon where you stay. Amenities included in the resort fee are things like the Internet, 1-800 and local calls, daily access to the fitness center, perhaps a newspaper, a movie channel, or a cocktail or two.

Lucky for our guests, we don’t charge resort fees. Yes, you read that right. After four years in the Las Vegas Valley, we are proud to say that we do not require our guests to pay a resort fee. While many resorts on the Las Vegas Strip and even off-Strip have begun charging a resort fee, we allow our guests to decide what amenities they will use during their stay and do not require them to pay for those amenities when they may not use them, for instance, the Internet. Should our guests wish to use the Internet, we offer complimentary Wi-Fi service in Baby Cakes, our 24-hour patisserie, and Internet is included free of charge in our Four Year Anniversary Package or when booking at our best available rate. Should guests like to utilize the fitness center, we offer an option to purchase a daily pass to Spa Mio, our four-star spa and salon, which also includes access to our steam room and sauna.

Other amenities at our guests’ disposal are a complimentary daily newspaper which can be found on every hotel floor at the elevator bay. In addition, we offer our guests complimentary daily shuttle service both to and from the airport and to and from the Fashion Show Mall on the Strip. Robes and slippers are available upon request for our Resort Rooms, just phone Housekeeping from your room or the Front Desk. And if that isn’t enough, we will print your boarding pass complimentary, whereas some hotels include this service in their resort fee. We also have complimentary bottles of water waiting for our guests upon their arrival. And, we do not require our guests to pay to access our gorgeous pool deck. Now that’s service!

6 Responses to Four Years. Four Stars. No Resort Fees.

  1. sgwmsw says:

    Where is the complimentary water? I have stayed at your place many times and can not remember any free water.

  2. knagl says:

    sgwmsw: I’ve received complimentary water many times from the front desk/concierge area, and also from the valet staff during the hot summer months.

    M Resort: THANK YOU for not charging resort fees. They’re deceptive, and generally include features that many guests don’t want or need, yet guests are forced to pay them. I’m really glad that your resort ditched them years ago and hasn’t looked back — you made the right choice and have earned my continued business.

  3. M Social Media Team says:

    Hi SGWMSW,
    Thank you for reading our blog and for your comment. We appreciate your visits to our property. You can find complimentary water at our front desk. We look forward to seeing you again soon.

  4. M Social Media Team says:

    Hi Knagl,
    Thank you for your comment and for reading our blog. We look forward to having you as a guest with us for many more years to come!

  5. EpcWin says:

    Do you require a deposit for incidentals at check in? Credit/ Debit card holds per night? Recently stayed at The Palms and was charged a resort fee of 20/night + a deposit of 50/night for incidentals… Not ok since the second charge was not disclosed before or after booking our room. My wife and I are planning to stay at your resort in the near future and would love to know what were looking at price wise.

    Thank You! :)

  6. M Social Media Team says:

    Hello EpcWin, thank you for reading our blog and connecting with on our Facebook page. We’ve answered your question on our Facebook page as well, but also wanted to provide our response here. We would welcome your stay with us and we are happy to assist in any way we can. Like many resorts, we do require a deposit for incidentals. The deposit varies between $150-$200 per stay (not per day) depending on if you are using credit card, debit card or paying with cash. As you’ve read, one of the advantages of our resort is that we don’t have a resort fee. If you have additional questions we are happy to help. You may also call our front desk directly at 702-797-1100. Also, since you are from California we are happy to extend 30% off room rates, based on availability. Hope that helps!

Leave a Reply