Shooting for Forbes Stars

forbestgIf you're hotel-hopping around Las Vegas during your vacation you may notice that many of the high-end hotels in town boast some sort of star rating including ours!

For the third consecutive year in a row, our resort has been honored with the Forbes Four-Star Award and for the second consecutive year our spa has also been recognized with the Forbes Four-Star Award. The M continues to take its place as one of only 177 hotels and 104 spas in the world to receive the awards. But, what do all those stars mean for our guests?

With a reputation for defining the extraordinary, Forbes Travel Guide conducts regular inspections of hotels, restaurants and spas across the nation and issues an annual guidebook listing the destinations on a ratings scale of One to Five Stars. The ratings reflect specific, strict standards regarding the facilities themselves and more importantly the service that the rated resorts, eateries and spas offer to their guests.

Forbes inspectors spend two nights and three days assessing each hotel in numerous different categories. They visit hotel properties unannounced and rate them as One, Two of Three Star hotels. If the inspector believes the hotel is a potential candidate for a Four or Five Star rating, another Forbes inspector is sent back to the hotel undercover to evaluate the hotel's service with a checklist of over 500 items.

Properties must score in the 80th percentile on the Forbes' ratings scale to earnFour-Stars. The score itself is weightedheavily on service. A portion of the rating is measured by the experience that the inspector has while the facility itself is also factored into the score. Forbes rates about 8,000 of the approximately 50,000 hotels in North America. Of the 8,000 that they do rate, only a few earn a coveted Four and Five Star Ratings.

Assistant Executive Pastry Chef, Don Ango crafted celebratory cakes for our Team Members in recognition of the Forbes Four-Star Award.

Some of the 2012 Forbes Travel Guide Four-Star resorts in Nevada include: Aria Resort & Casino, Bellagio Las Vegas, The Venetian Resort Hotel Casino and Wynn Las Vegas. We feel very proud to be among such elite hotels in Las Vegas.

The 2012 Forbes Travel Guide Four-Star spas in Nevada include: Canyon Ranch SpaClub at The Venetian & The Palazzo, Spa Bellagio at Bellagio, The Spa at Aria and The Spa at Trump.

Our resort and spa have been able to take their guest service to the next level thanks to our Team Members. We're proud of their strong commitment to delivering memorable service experiences to our guests.