One of the things we love about our blog is the opportunity to showcase our Team Members who truly are the heart and soul of our resort. We've profiled many of them and shared their unique stories, but today we're proud to acknowledge two of our Team Members who were recently recognized for their exceptional work. They went above and beyond their normal call of duty to save a guest's life.
Security Manager Dana Bell and Security Officer Manny Silvas have been recognized by the Las Vegas Security Chiefs Association (LVSCA) as the November Professionals of the Month. They received their award on Thursday, November 3 during the association's monthly meeting. Dana and Manny are responsible for saving the life of a guest in September by performing CPR for 10 minutes and utilizing an AED (automated external defibrillator).
Their award was no easy feat; nominations for the prestigious recognition are reviewed by the Board of Directors of LVSCA. The decision of measuring excellence is a difficult one since almost everything is expected of security officers on a daily basis and as part of their job requirements. "In this specific incident the guest was without a pulse and the officers could have easily given up but they did not," said Maria Tamayo-Soto, Executive Director of Security, Surveillance and Safety at M Resort. "They did everything and anything they could do to keep this guest going until rescue arrived."
Both Dana and Manny and all our security personnel go through CPR training every two years with refresher courses periodically before their shifts begin in CPR, AED and other safety techniques. We are happy to have Dana and Manny as part of our team at M and would like to congratulate them on their award.